Meter Replacement Project

Carle Place Water District Announces Meter Replacement Changeout Project

Customers Please Note:

Saks Metering may reach out to consumers by telephone to schedule appointments.  If you miss a call from a (718) 406-9360 please note it is from their call center and it is not a scam call.  Kindly return their phone call to schedule an appointment.  Any concerns, please call the District Office.

Dear Customer,

As part of our commitment to conservation and to best serve our customers, the Carle Place Water District is undergoing a District-wide meter replacement project. Saks Metering has been contracted by the Carle Place Water District to conduct this mandatory changeout.

Security is a top priority at the District. All Saks installers will have appropriate photo and badge identification, uniforms, and car signage clearly indicating “Contracted by the Carle Place Water District.”

Typically, the replacement process for residential meters takes about 30 minutes to complete, while the duration for commercial accounts may vary based on meter size.

Earlier in March, the District mailed a postcard to all customers to announce the program.  In early April, Saks Metering began mailing postcards to set up customer appointments. We request that you schedule an appointment directly with Saks Metering within 15 days of receiving the notification by mail.

Please contact Saks Metering via any of the convenient methods below to schedule your appointment:

  • Visit and click on “Schedule Appointment”
  • Send an email to
  • Call at (877) 583-7257 and schedule your appointment by phone (Monday through Friday, 8:00 a.m. – 5:00 p.m.) or (Saturday, 8:00 a.m. – 4:00 p.m.)

This replacement service is MANDATORY and is provided at NO COST TO YOU. Also, it’s important to understand that the right to access your property for meter replacement, repair, installation or inspection is a condition for receiving water service.

Should you have any additional questions or concerns, do not hesitate to contact the Carle Place Water District at (516) 333-0540 or email us

We will continually update this web page throughout the entire process of the project.

Thank you for your cooperation.


The Carle Place Water District Board of Water Commissioners